Question 1

1. WHO IS STARFASHION SA?

Accepted Answer

Starfashion SA is an import and distribution company since 2001, based in Lausanne and Glattbrugg (Zürich-Opfikon).
 
Contact us for:
- Import and logistics
- After-sales
- Billing
- Marketing and avertising
- Any inquiries

+41 79 567 65 13

Question 2

2. WHO IS AL & THE BRANDS GmbH?

Accepted Answer

AL & The Brands GmbH is our partner for the commercial sales whose agent is Adrian Lüchinger. 
 
Contact him for:
- Seasonal sales
- Reorders
- Commercial inquiries
 
adrian@schott-usa.ch 
+41 79 622 50 66

Question 3

3. AS NEW B2B CUSTOMER, HOW CAN WE TAKE A RENDEZ-VOUS?"

Accepted Answer

You can contact Adrian +41 79 622 50 66 |  adrian@schott-usa.ch or fill in the form on our website: https://www.starfashion-sa.ch/contact

Question 4

4. WERE IS BASED YOUR AFTER-SALE PLATEFORM?

Accepted Answer

The after sale service is based in Lausanne, Switzerland. For any inquiry on our commercial and invoicing policies, after-sale and delivery policies, information, order and re-order confirmation, our registered customers can receive the code to download our policies on https://www.starfashion-sa.ch/b2b-documents

Question 5

5. IS SCHOTT NYC BRAND WELL KNOWN?

Accepted Answer

Schott NYC brand is a famous brand from New York City since 1913. Today, it has different lines as follow:  
 
1. Schott USA (Made in USA line)  
2. Schott Europe (European line, more fitted and fashion)  
3. Schott Limited Edition (the high end level of Schott, available only in top stores)  
4. Schott Perfecto Brand (an original root line made in USA)

Question 6

6. WHICH KIND OF ARTICLES DOES SCHOTT NYC?

Accepted Answer

Schott is a very strong brand in all leather and textile jackets. However, it has other garments like sweaters, printed and basic t-shirts, shirts, army pants, shorts, bags and accessories.

Question 7

7. HAS SCHOTT NYC ITS OWN SHOP?

Accepted Answer

Yes, Schott NYC has its own stores in differents cities in Europe and USA.
In Switzerland, the Schott NYC in Lausanne was closed in 2024.
The brand is now distributed in different multi-brands stores in Switzerland and we opened a corner in 2025 in Manor, Geneva.
You can find other Schott NYC stores mainly in France.

Question 8

8. IS SCHOTT NYC ONLY A MEN'S BRAND?

Accepted Answer

No, Schott has also a women's line and even kid's line (these are not yet available in Switzerland).

Question 9

9. CAN WE FOLLOW YOUR ACTIVITIES ON SOCIAL MEDIAS?

Accepted Answer

Yes, we are on Facebook, Tik Tok, Instagram, LinkedIn :

https://www.instagram.com/starfashionsa/

Question 10

10. WHAT'S ELSE?

Accepted Answer

Ask any questions on: https://www.starfashion-sa.ch/contact

FAQ